Mail Clerk and Mail Machine Operator

Job Description

We are seeking a reliable and detail-oriented Mail Clerk and Mail Machine Operator to join our team. In this role, you will be responsible for sorting and distributing incoming mail, preparing outgoing mail, and maintaining accurate records. A strong understanding of confidentiality and customer service is essential.

Responsibilities

• Sort and distribute incoming and outgoing mail promptly.
• Manage the inventory of office and mailroom supplies.
• Ensure that postal regulations are followed at all times.
• Assist in preparing reports on mailroom activity as needed.
• Maintain an organized and clean mailroom environment.
• Provide excellent customer service to all mailroom users.
• Train new staff on mailroom procedures and protocols.
• Use mailroom software for tracking and reporting.
• Ensure proper handling of sensitive and confidential information.
• Participate in office projects as needed.

Requirements

Education

• High school diploma or equivalent

Experience

• 2+ years in mail handling or administrative support

Technical Skills

• Microsoft Office Suite
• Customer Service Skills

Soft Skills

• Communication
• Adaptability

Languages

• English: Fluent

Advantageous

• Customer Service Experience: Prior experience in a service-oriented role.

Benefits

• Comprehensive insurance plans
• Generous vacation and sick leave
• Employee training programs
• Flexible work schedules

Company Culture

• Innovation: We embrace innovative ideas and encourage staff to think outside the box.
• Employee Engagement: We aim to create a culture where employees feel motivated and engaged.
• Work-Life Balance: We promote a healthy balance between professional and personal life.