First-Line Supervisors of Non-Retail Sales Workers

Job Description

We are seeking a Medical Equipment Preparer who will play a crucial role in assisting our surgical team. This position requires strong attention to detail, ensuring all surgical instruments are prepared and sterile before procedures. The ideal candidate will thrive in a high-pressure environment and demonstrate exceptional communication skills with medical staff.

Responsibilities

• Lead a team to success by motivating and supervising telesales representatives.
• Implement effective training programs for new and existing team members.
• Review and analyze sales reports to strategize improvements.
• Ensure team members are following best practices when handling customer calls.
• Conduct regular performance reviews and set performance improvement plans.
• Implement sales initiatives that align with company goals.
• Create a positive team culture that promotes collaboration and success.
• Act as a liaison between the sales team and upper management.
• Monitor team compliance with sales protocols.
• Foster relationships with clients to enhance customer satisfaction.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree is a plus

Experience

• 3+ years of experience in sales management or telesales supervision

Technical Skills

• Sales Strategy Development
• Data Analysis

Soft Skills

• Leadership
• Communication

Certifications

• Certified Sales Professional (CSP)
• Leadership Training Certification

Languages

• English: Fluent

Advantageous

• Experience in the Telecommunications Industry: Experience in a related sales environment is highly beneficial.
• Knowledge of CRM Software: Familiarity with CRM tools to manage customer interactions.

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Opportunities for professional development

Company Culture

• Team-Oriented Environment: We cultivate teamwork and collaboration as core values.
• Continuous Improvement: We strive for ongoing development and improvement in all areas.