E-commerce Manager

Job Description

We are seeking a results-driven E-commerce Manager to oversee our online sales strategy. This role requires strategic thinking and a passion for digital marketing, analytics, and e-commerce platforms. You will be at the forefront of our online growth initiatives, working to enhance user experience and optimize sales channels.

Responsibilities

• Oversee website content updates to reflect brand messaging accurately.
• Analyze and report on KPIs related to online sales and customer engagement.
• Manage customer service protocols for online inquiries and issues.
• Implement strategies to build brand loyalty and repeat customer purchases.
• Educate team members on best practices in e-commerce management.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field

Experience

• 3+ years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms (Shopify, WooCommerce)
• SEO/SEM
• Google Analytics
• Email Marketing Tools (Mailchimp, Klaviyo)

Soft Skills

• Strong Communication Skills
• Strategic Thinking
• Analytical Mindset

Languages

• English: Fluent

Advantageous

• Experience with Google Ads: Proficient in managing ad campaigns to drive traffic and sales.
• Familiarity with UX/UI principles: Understanding of user experience and interface design to enhance online shopping.
• Knowledge of social media advertising: Experience in leveraging social platforms for e-commerce growth.

Benefits

• Competitive salary with performance bonuses
• Health, dental, and vision insurance
• Flexible work hours and remote work option
• Professional development opportunities
• Paid time off and holidays

Company Culture

• Innovative Environment: We embrace creativity and encourage innovative thinking to drive our e-commerce projects.
• Team Collaboration: Our team thrives on collaboration and open communication, fostering a positive work environment.
• Focus on Growth: We prioritize personal and professional development for all team members.