Extension Course Counselor

Job Description

Seeking a passionate Extension Course Counselor to support students in navigating their educational journeys. In this role, you will assist students in selecting the right courses, monitor their progress, and ensure they have the resources necessary to succeed.

Responsibilities

• Advise prospective and current students on extension course offerings and educational planning.
• Assist students in selecting appropriate courses based on their academic goals and interests.
• Provide guidance on program requirements and prerequisites.
• Help students create individualized study plans and track progress toward completion.
• Respond to student inquiries and provide exceptional customer service.
• Collaborate with academic departments to ensure accurate information and course availability.
• Assist with registration, enrollment, and payment processes.
• Organize and conduct informational sessions and workshops for students.
• Maintain accurate student records and update the database with relevant information.
• Participate in recruitment and marketing efforts to promote extension courses.

Requirements

Education

• Bachelor's degree in Education, Counseling, or a related field

Experience

• Minimum of 2 years of relevant experience in academic advising or student services

Technical Skills

• CRM Software
• Microsoft Office Suite

Soft Skills

• Communication Skills
• Problem-solving

Advantageous

• Master's degree in Education or Counseling: Advantageous for candidates looking to enhance their qualifications.
• Experience with diverse student populations: Experience working in multicultural educational environments.

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Flexible working hours
• Professional development opportunities

Company Culture

• Collaboration: We nurture a collaborative work environment that emphasizes teamwork and shared success.
• Inclusivity: We embrace diversity and encourage an inclusive culture for all employees.
• Continuous Improvement: Our team is committed to ongoing learning and development to enhance our skills.