Child Support Officer

Job Description

As a Child Support Officer, you will play an essential role in ensuring that children receive the financial support they deserve. This position involves working closely with custodial and non-custodial parents to establish and enforce child support orders and ensuring compliance with state regulations.

Responsibilities

• Establish and enforce child support orders.
• Investigate and locate absent parents.
• Communicate effectively with clients, attorneys, and other stakeholders regarding case statuses.
• Ensure that all documentation is current and complete.
• Collaborate with team members to enhance departmental performance.
• Educate parents about their obligations and rights regarding child support.
• Participate in training sessions for departmental improvements.

Requirements

Education

• Bachelor's degree in Social Work, Criminal Justice, or a related field

Experience

• 3-5 years of experience preferably in family law or child support enforcement.

Technical Skills

• Legal research and writing
• Database management

Soft Skills

• Conflict resolution
• Attention to detail

Languages

• English: Fluent

Advantageous

• Experience with child welfare systems: Knowledge of child welfare policy can aid in support enforcement.

Benefits

• Flexible working arrangements
• Employee assistance programs
• Wellness initiatives and activities
• Education reimbursement for ongoing training

Company Culture

• Diversity and Inclusion: Embracing diversity, we foster an inclusive culture where every voice is heard and respected.
• Continuous Improvement: We actively seek opportunities for improvement in our processes and service delivery.