Retail Loss Prevention Specialist

Job Description

As a Retail Loss Prevention Specialist, you will be tasked with safeguarding our retail environment. You will work to prevent theft and ensure that all store protocols are followed to maintain a secure shopping experience.

Responsibilities

• Ensure effective monitoring of store premises through CCTV and other security systems.
• Implement and maintain loss prevention strategies to minimize shrinkage.
• Conduct thorough investigations of suspected theft incidents.
• Train staff in best practices for theft deterrence and loss prevention.
• Work with law enforcement when necessary to address criminal activities.
• Perform monthly assessments of security equipment and procedures.
• Provide exceptional customer service while ensuring store safety.

Requirements

Education

• Associate degree in Criminal Justice or related field

Experience

• 3+ years of experience in a retail environment with loss prevention focus

Technical Skills

• Risk Assessment
• Customer Service Skills

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Certified Loss Prevention Manager (CLPM)
• Crisis Management Certification

Languages

• English: Fluent

Advantageous

• Ability to work flexible hours: Willingness to work evenings, weekends, and holidays as needed.
• Trained in conflict resolution: Expertise in resolving conflicts in a retail setting.

Benefits

• Flexible working schedule for work-life balance
• Employee wellness programs
• Health reimbursement account
• Opportunities for career advancement

Company Culture

• Integrity: We uphold high standards of ethics and integrity in all our operations.
• Customer Focus: Our commitment to customer satisfaction drives our business decisions.
• Innovation: We embrace new ideas and are always looking to innovate our processes and services.