Mailroom Associate

Job Description

We are looking for a proactive Mailroom Associate responsible for facilitating mail operations including sorting, distribution, and ensuring that all incoming and outgoing mail is processed efficiently and accurately.

Responsibilities

• Manage a high volume of incoming and outgoing mail efficiently.
• Develop procedures for improving the mailroom operations.
• Assist in training new team members on mailroom protocols.
• Liaise with vendors and service providers for mail-related services.
• Implement quality checks to ensure accuracy in mail handling.
• Record and report any equipment issues to management promptly.
• Ensure compliance with company policies and procedures in the mailroom.
• Provide outstanding customer service to all employees needing assistance.

Requirements

Education

• High school diploma or equivalent

Experience

• At least 1-2 years of experience in a mailroom or administrative role is preferred.

Technical Skills

• Sorting and Organizing Packages
• Shipping Software Proficiency

Soft Skills

• Communication Skills
• Attention to Detail

Advantageous

• Knowledge of shipping regulations: Understanding of various shipping policies and procedures.
• Experience in inventory management: Background in managing inventory for office supplies as well as mailroom operations.

Benefits

• Comprehensive health benefits
• 403(b) retirement savings plan
• Flexible work hours
• Employee discounts on services

Company Culture

• Innovation: We foster a culture of innovation, challenging our teams to think creatively and outside the box.
• Flexible Work Environment: We offer flexible work arrangements to support work-life balance.
• Respectful Workplace: Our organization promotes a respectful and friendly workplace for all employees.