Counter and Rental Clerk

Job Description

We are seeking a dedicated Counter and Rental Clerk to join our busy team. In this role, you'll assist customers with their inquiries and ensure smooth transactions while maintaining a clean and organized workspace.

Responsibilities

• Manage customer inquiries efficiently at the rental counter.
• Ensure prompt and accurate cash handling and transaction processing.
• Keep the counter area organized and stocked.
• Log customer feedback and report any issues to management.
• Monitor inventory levels and assist in stock replenishment.
• Adhere to all customer service policies and procedures.
• Deliver outstanding service to enhance customer experiences.

Requirements

Education

• High school diploma or equivalent

Experience

• Previous experience in a retail or customer service environment preferred.

Technical Skills

• POS Systems
• Microsoft Office Suite

Soft Skills

• Customer Service Oriented
• Time Management

Languages

• English: Fluent

Advantageous

• Problem-Solving Skills: Experience in handling customer complaints and resolving conflicts.
• Sales Experience: Previous retail or sales experience is advantageous.

Benefits

• Comprehensive health benefits package
• 401(k) retirement plan with employer matching
• Paid time off and sick leave
• Opportunities for career advancement

Company Culture

• Innovation: We encourage innovative thinking and creative solutions to meet customer needs.
• Work-Life Balance: We strive to maintain a healthy work-life balance for all employees.
• Recognition: We recognize and reward outstanding performance within our team.