Retail Manager

Job Description

Looking for an analytical mind to fill the Supply Chain Analyst role in Charlotte. You will work closely with internal teams to dissect supply chain metrics and devise actionable solutions that enhance logistics performance. If you enjoy problem-solving and driving efficiency, this is the role for you!

Responsibilities

• Lead the store team in achieving sales targets.
• Manage daily store operations with efficiency.
• Ensure all team members provide top-tier customer service.
• Monitor inventory levels and order supplies as needed.
• Conduct employee performance appraisals.
• Evaluate marketing promotions and their effectiveness.
• Maintain a clean and organized store environment.
• Resolve any customer complaints or issues swiftly.
• Coordinate with visual merchandising for optimal product placement.
• Assist in setting and achieving store financial goals.

Requirements

Education

• Bachelor's degree in Management or Retail Management
• MBA is preferred

Experience

• 3-7 years of experience in a retail management role

Technical Skills

• Sales Forecasting
• Staff Training and Development

Soft Skills

• Team Leadership
• Customer Focus

Certifications

• Retail Management Certification
• Service Excellence Certification

Languages

• English: Fluent

Advantageous

• Experience with E-commerce Management: Familiarity with managing online retail operations.
• Proficient in Social Media Marketing: Capable of using social media to promote products and engage customers.

Benefits

• Comprehensive health benefits including dental and vision
• 401(k) with employer match
• Generous PTO policy and flexible scheduling
• Exclusive employee discounts and incentives

Company Culture

• Customer-Centric Culture: We prioritize our customers and strive to exceed their expectations.
• Innovative Solutions: We encourage creativity and innovation in our work processes.
• Open Communication: We foster a culture of open communication and feedback.