Account Manager

Job Description

We are seeking an experienced Account Manager to join our Pittsburgh team. The right candidate will be responsible for cultivating strong client relationships, driving revenue growth, and ensuring client satisfaction. This is a fantastic opportunity for someone looking to make a significant impact on our business.

Responsibilities

• Manage a portfolio of accounts to achieve long-term success.
• Establish productive and professional relationships with key personnel in assigned client accounts.
• Develop a thorough understanding of our products/services and identify how they can be used to meet client needs.
• Maintain detailed knowledge of competitors and industry trends.
• Review client contracts and ensure adherence to terms and conditions.
• Collaborate with marketing and product development teams to tailor offerings for clients.
• Attend industry-related conferences and networking events to enhance business opportunities.
• Utilize CRM software for tracking client interactions and managing account performance.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree preferred

Experience

• 3+ years of experience in account management or sales

Technical Skills

• CRM Software
• Sales Strategies

Soft Skills

• Communication
• Negotiation

Languages

• English: Fluent

Advantageous

• Experience in technology sales: Background in selling tech solutions preferred.
• Familiarity with market research tools: Knowledge of tools for assessing market trends and client needs.

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Opportunities for professional development

Company Culture

• Collaborative Environment: We prioritize teamwork and open communication, fostering a collaborative culture.
• Commitment to Improvement: We encourage continuous improvement and professional development.
• Diversity and Inclusion: We embrace diversity and are committed to creating an inclusive workplace.