Retail Loss Prevention Specialist

Job Description

We are looking for a Retail Loss Prevention Specialist to ensure the safety and security of our premises. The successful candidate will implement effective loss prevention measures while delivering top-notch customer service.

Responsibilities

• Monitor and analyze security systems, including CCTV and alarm systems.
• Investigate and resolve incidents of theft or loss within the store.
• Contribute to the development of loss prevention strategies and policies.
• Document and maintain accurate records for all incidents and investigations.
• Work collaboratively with the Loss Prevention team and store management.
• Engage with customers to provide assistance and enhance their shopping experience.
• Execute regular safety inspections and risk assessments.
• Report suspicious activities and behavior to management promptly.
• Attend training sessions to refine skills in loss prevention and customer service.
• Assist staff in emergency situations and ensure adherence to safety protocols.

Requirements

Education

• High school diploma or equivalent
• Additional certifications such as Loss Prevention Certified are preferred

Experience

• Previous experience in a customer service role is beneficial

Technical Skills

• Emergency Response Procedures
• Basic Computer Skills

Soft Skills

• Calm Under Pressure
• Team Collaboration

Certifications

• Loss Prevention Certified (LPC)

Languages

• English: Fluent
• Spanish: Basic

Advantageous

• Experience in retail or hospitality environments: Familiarity with retail dynamics enhances situational awareness.
• Knowledge of security systems like access control and alarms: Understanding the functionality of security systems can assist in your role.

Benefits

• Comprehensive health benefits with dental and vision coverage
• 401(k) retirement plan with matching contributions
• Generous paid time off and holiday leave
• Exclusive employee discounts and rewards

Company Culture

• Continuous Improvement: We strive for continuous improvement in our processes and services.
• Inclusivity: We foster an inclusive culture where every team member feels valued.
• Community Involvement: We encourage our employees to participate in community service and outreach.