First-Line Supervisor of Office and Administrative Support Workers

Job Description

We are seeking a First-Line Supervisor to oversee a team of typists in a fast-paced environment. This role is crucial in ensuring that all typing tasks are completed efficiently and accurately, while maintaining the highest quality standards.

Responsibilities

• Oversee daily operations of the typing team, ensuring optimal performance.
• Implement and manage software tools to streamline tasks.
• Evaluate staffing needs and assist in hiring.
• Develop training programs to foster team development.
• Engage with upper management to report team progress and challenges.

Requirements

Education

• Bachelor's degree in Business Administration or a related field

Experience

• 3+ years of experience in typing or administrative support roles, with supervisory experience preferred

Technical Skills

• Time Management Software
• Proofreading Tools

Soft Skills

• Conflict Resolution
• Organizational Skills

Languages

• English: Fluent

Advantageous

• Knowledge of Industry Best Practices: Understanding of industry standards and best practices in office administration.
• Prior Experience in Data Entry Management: Experience in managing teams related to data entry is a plus.

Benefits

• Comprehensive health and wellness insurance.
• Flexible working conditions including remote options.
• 401(k) retirement savings plan with company match.
• Professional development opportunities.

Company Culture

• Continuous Improvement: We focus on continuous improvement and welcome new ideas.
• Employee Recognition: We recognize and celebrate the achievements of our employees regularly.