Counter and Rental Clerks

Job Description

Join our team as a Counter and Rental Clerk where you will directly engage with customers, helping them select and rent the right equipment for their needs. Your excellent communication skills and attention to detail will ensure smooth transactions and enhance our customers' experience.

Responsibilities

• Rent out equipment to customers efficiently.
• Educate customers on equipment features and usage.
• Manage cash register and process payments.
• Perform routine inspections of rental equipment.
• Assist in inventory management and equipment tracking.
• Handle customer inquiries through phone and in-person.
• Stay informed about new rental products and services.
• Conduct market research to improve service offerings.
• Collaborate with team members to enhance customer experience.

Requirements

Education

• High school diploma or equivalent

Experience

• Experience in the rental industry is preferred

Technical Skills

• Point of Sale Systems

Soft Skills

• Time Management

Languages

• English: Fluent

Advantageous

• Bilingual in Spanish and English: Ability to communicate fluently with a diverse customer base.
• Experience with equipment maintenance: Knowledge in basic repair and maintenance of rental equipment.

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Employee discounts on rentals

Company Culture

• Teamwork: We believe in collaborative efforts and mutual support among team members.
• Customer Focus: Our customer service is at the heart of what we do, ensuring satisfaction and loyalty.
• Integrity: We maintain high ethical standards in all our actions and decisions.