Medical Scheduler

Job Description

Join our team as a Medical Scheduler, where your expertise in managing appointments and engaging with patients will be crucial to our operations. You’ll be responsible for maintaining accurate patient records and ensuring a seamless scheduling process in a fast-paced setting.

Responsibilities

• Efficiently schedule appointments using electronic medical records systems.
• Ensure proper coordination among departmental teams for optimal patient care.
• Conduct follow-ups with patients regarding appointments and documentation.
• Manage a diverse set of scheduling tasks while adhering to best practices.
• Provide a welcoming environment for patients and families during scheduling interactions.
• Implement feedback from staff and management to improve scheduling efficiency.
• Support marketing efforts by assisting in outreach for appointment availability.

Requirements

Education

• High School Diploma or equivalent
• Bachelor's degree in healthcare administration or related field is preferred

Experience

• 2+ years in a medical scheduling role or related healthcare position

Technical Skills

• Scheduling Tools
• Insurance Verification

Soft Skills

• Interpersonal Skills
• Conflict Resolution

Languages

• English: Fluent

Advantageous

• Bilingual abilities: Ability to communicate in a second language is a plus.
• Experience in customer relations: Proven experience in managing patient relations and expectations.

Benefits

• Comprehensive medical benefits including dental and vision.
• 401(k) retirement savings with employer contributions.
• Flexible scheduling and work-life balance.
• Supportive and engaging work culture.

Company Culture

• Innovation and Growth: We value creativity and continuously seek to improve our processes and services.
• Professional Development: We support our employees' growth through training and advancement opportunities.
• Health and Well-Being: We prioritize work-life balance and wellness initiatives for our team.