E-commerce Manager

Job Description

We are looking for an experienced E-commerce Manager to oversee our online retail operations. The ideal candidate will have a proven track record in managing successful online campaigns and improving overall customer satisfaction. You will be responsible for strategizing and executing e-commerce initiatives that drive sales and enhance customer engagement.

Responsibilities

• Direct oversight of daily e-commerce operations and performance monitoring.
• Benchmark against competitors and adjust strategies to maintain market position.
• Implement A/B testing and conversion rate optimization initiatives.
• Work with finance to manage budgeting and financial forecasting for e-commerce activities.

Requirements

Education

• Bachelor's degree in a related field
• Master's degree is a plus

Experience

• 5+ years of experience in managing e-commerce operations or digital marketing

Technical Skills

• PPC Campaign Management
• SEO Strategies

Soft Skills

• Creative Thinking
• Effective Communication

Certifications

• E-commerce Business Professional
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Familiarity with A/B testing techniques: Experience with techniques to improve conversion rates through testing.
• Proficient in email marketing tools (Mailchimp, Constant Contact): Experience with email marketing software to engage customers and drive sales.

Benefits

• Comprehensive health (medical, dental, vision) insurance
• 401(k) retirement plan with company match
• Remote working options available
• Annual professional growth allowance

Company Culture

• Continuous Learning: We promote continuous learning through training programs and workshops.
• Work-Life Balance: We believe in a balanced work-life culture to ensure employee satisfaction.
• Community Engagement: We encourage our team members to engage with and give back to the community.