First-Line Supervisors of Food Preparation and Serving Workers

Job Description

As a Restaurant Shift Leader, you will oversee the daily operations of our busy restaurant, ensuring that everything runs smoothly while delivering exceptional service to our guests. You will manage staff, resolve customer issues, and work closely with management to enhance the dining experience.

Responsibilities

• Directly supervise restaurant staff and coordinate daily operations.
• Manage guest relations and ensure a positive dining experience.
• Enforce restaurant policies and procedures for staff conduct.
• Evaluate staff performance and provide constructive feedback.
• Control inventory and conduct regular stock checks.
• Manage safety inspections and compliance with health codes.
• Assist in administrative tasks related to scheduling and payroll.
• Participate in meetings to discuss performance metrics.
• Foster a team-oriented atmosphere that promotes morale.
• Address any equipment maintenance issues proactively.

Requirements

Education

• High school diploma or equivalent
• Food safety certification (e.g., ServSafe) preferred

Experience

• Minimum of 2 years supervisory experience in food service

Technical Skills

• Food Safety Knowledge
• Inventory Management

Soft Skills

• Conflict Resolution
• Adaptability

Certifications

• ServSafe Certification

Languages

• English: Fluent

Advantageous

• Previous experience in a high-volume restaurant: Ability to thrive in a fast-paced dining environment.
• Skills in menu planning and execution: Experience in planning menus that align with customer preferences.

Benefits

• Comprehensive health and dental plans
• 401(k) retirement plan with company match
• Flexible scheduling options
• Training and development programs

Company Culture

• Inclusivity: We celebrate diversity and strive to create an inclusive environment for everyone.
• Innovation: Encouraging innovative ideas to enhance our service and food offerings.
• Customer Focus: We are dedicated to providing an exceptional dining experience for our guests.