E-commerce Manager

Job Description

We are seeking a motivated E-commerce Manager to oversee our online sales strategy and manage our digital storefront. This individual will be responsible for driving growth through effective marketing campaigns and maintaining a user-friendly online shopping experience. The ideal candidate will possess a mix of analytical and creative skills, enabling them to optimize the customer journey while boosting sales conversions.

Responsibilities

• Oversee the E-commerce budget and forecast sales performance.
• Work with suppliers to ensure product availability and fulfillment efficiency.
• Optimize site navigation and product search functionality to improve sales.
• Create promotional campaigns, including discounts and seasonal sales.
• Develop and maintain relationships with external partners and vendors.
• Utilize A/B testing to improve site elements and user engagement.
• Collaborate with customer service teams to resolve any online shopping issues.
• Conduct user research to enhance product and service offerings.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree preferred

Experience

• 3+ years in E-commerce management or related field

Technical Skills

• Conversion Rate Optimization
• Web Analytics Tools

Soft Skills

• Strategic Thinking
• Collaboration

Certifications

• Facebook Blueprint Certification
• Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Familiarity with payment gateways: Knowledge of integrating and managing payment gateways like PayPal and Stripe.
• Insights on mobile commerce: Experience with strategies and technologies impacting mobile shopping behavior.

Benefits

• Comprehensive health, dental, and vision coverage
• 401(k) with generous match
• Employee discounts on products
• Opportunities for professional development

Company Culture

• Diverse Workforce: Our team is diverse and inclusive, and we encourage applications from all backgrounds.
• Employee Empowerment: We empower our employees to take initiative and explore new ideas within their roles.
• Community Involvement: We encourage our employees to engage with and support the local community.