Dental Receptionist

Job Description

We are seeking a skilled Dental Receptionist to manage patient flow within our busy dental clinic. This role involves scheduling appointments, handling billing inquiries, and providing excellent customer service to ensure a positive patient experience.

Responsibilities

• Welcome patients and manage incoming calls with professionalism.
• Schedule appointments and follow up with patients as needed.
• Verify insurance information and assist with billing inquiries.
• Support dental staff in maintaining an efficient office workflow.
• Process administrative paperwork for patient records.
• Foster a friendly environment that encourages patient satisfaction.
• Train new reception staff on office protocols and software usage.
• Ensure compliance with health and safety regulations within the office.

Requirements

Education

• Certification as a Dental Assistant is preferred

Experience

• Minimum 1-2 years experience in a dental clinic is desirable.

Technical Skills

• Electronic Health Records (EHR) Systems

Soft Skills

• Customer Service
• Multitasking

Certifications

• Dental Receptionist Certification

Languages

• English: Fluent
• Spanish: Conversational

Advantageous

• Bilingual (English/Spanish): Ability to communicate effectively with a diverse patient base.
• Familiarity with local health policies: Knowledge of healthcare regulations and compliance in California.

Benefits

• Comprehensive health coverage
• 401(k) retirement plan with company match
• Flexible work hours
• Employee discounts on dental services

Company Culture

• Diversity and Inclusion: We are committed to building a diverse workforce that reflects our community.
• Innovation in Healthcare: Our clinic values innovative approaches to improve patient care and office efficiency.
• Community Engagement: We actively engage with our community to promote oral health awareness.