General and Operations Manager

Job Description

We are looking for a skilled General and Operations Manager to lead our laundry operations. You will be responsible for daily management, staff training, and maintaining the highest quality standards. Your expertise will ensure operational efficiency and client satisfaction.

Responsibilities

• Direct all aspects of laundry operations including production and staffing.
• Create an effective workflow to optimize the use of resources.
• Monitor compliance with company policies and regulations.
• Foster a positive team environment and promote continuous development.
• Respond to client requests and ensure their satisfaction.
• Keep abreast of industry trends and implement best practices.
• Manage risk and ensure safety measures are in place.
• Coordinate with vendors for necessary supplies and services.
• Prepare reports and documentation for management review.
• Encourage innovative approaches to process efficiency.

Requirements

Education

• Bachelor's degree in Business Management or related field
• Relevant certifications in management are a plus

Experience

• 5+ years of proven experience in managing laundry facility operations

Technical Skills

• Financial Management
• Inventory Management

Soft Skills

• Team Collaboration
• Adaptability

Certifications

• Safety and Hazard Management Certification

Advantageous

• Exceptional customer service skills: Proven ability to provide outstanding service to clients and stakeholders.
• Ability to speak a second language: Bilingual abilities are a plus for communicating with diverse clientele.

Benefits

• Comprehensive health benefits including dental and vision
• 401(k) plan with a competitive match
• Paid time off and sick leave
• Opportunities for professional development and growth

Company Culture

• Professional Development: We are committed to providing training and development opportunities for our employees.
• Respect and Integrity: Integrity and respect are at the core of our operational philosophy.
• Community Engagement: We actively engage with the communities we serve and encourage volunteerism.