Will Call Order Clerk

Job Description

The Will Call Order Clerk is responsible for managing will call orders from start to finish, ensuring accuracy and timely delivery for customers. This role requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

Responsibilities

• Ensure proper documentation of orders processed for accountability.
• Work closely with the logistics team to optimize order processing.
• Monitor stock levels and report shortages to the manager.
• Collaborate with cross-functional teams to address any order-related concerns.
• Help train new staff on order processing protocols.
• Utilize inventory management software to track orders and inventory.

Requirements

Education

• High school diploma or equivalent

Experience

• Experience in a retail or logistics environment preferred

Technical Skills

• Computer Skills
• Basic Math Skills

Soft Skills

• Problem Solving
• Organizational Skills

Languages

• English: Fluent

Advantageous

• Bilingual: Ability to communicate in multiple languages is a plus.
• Prior Experience in a Warehouse Setting: Experience working in a warehouse or distribution center is advantageous.

Benefits

• Comprehensive health coverage including dental and vision
• 401(k) with employer matching contributions
• Flexible working hours
• Opportunities for career advancement

Company Culture

• Commitment to Growth: We are dedicated to the personal and professional development of our employees.
• Diversity & Inclusion: We embrace diversity and inclusion, believing diverse perspectives enhance our work.
• Focus on Customer Satisfaction: Our team is committed to exceeding customer expectations at every opportunity.