Counter and Rental Clerks

Job Description

As a Counter and Rental Clerk at Fast Lane Rentals, you will play a vital role in providing unparalleled customer service. You'll assist customers with their rental needs, manage transactions, and ensure a clean and welcoming workspace. The ideal candidate thrives in a bustling environment and possesses strong communication skills.

Responsibilities

• Welcome customers warmly and assist them in completing their orders.
• Ensure the counter area is clean, organized, and well-stocked.
• Handle cash and credit transactions as per company policy.
• Support the rental team in managing inventory levels.
• Engage with customers to gather feedback and improve service.
• Promote upsell opportunities for additional rental services.
• Follow up with customers regarding equipment rental inquiries.

Requirements

Education

• High school diploma or equivalent
• Food handling certification is a plus

Experience

• Experience in food service or hospitality is a bonus.

Technical Skills

• Cash handling experience

Soft Skills

• Teamwork
• Conflict resolution

Languages

• English: Fluent

Advantageous

• Bilingual in Spanish: Ability to communicate with a wider customer base by speaking Spanish fluently.
• Familiarity with rental management software: Experience with software used for tracking inventory and managing customer accounts.

Benefits

• Comprehensive health coverage with dental and vision included
• 401(k) retirement plan with company match
• Opportunities for professional development
• Paid time off for vacation and sick days

Company Culture

• Growth Mindset: We encourage continuous learning and support our team members in their career development.
• Positive Atmosphere: Creating a positive work environment is essential to our success and employee satisfaction.
• Passion for Service: Our team's passion for serving customers drives our efforts in creating valuable experiences.