Office Automation Technician

Job Description

We are seeking an Office Automation Technician to manage and enhance our office technology infrastructure. You'll work closely with IT professionals to address technical issues and optimize system performance.

Responsibilities

• Create and implement solutions to improve office technology efficiency.
• Identify trends in IT performance and address issues proactively.
• Oversee the installation of new IT equipment and systems.
• Manage tickets and documentation related to user support.
• Coordinate with vendors to resolve hardware and software issues.
• Maintain a secure environment for all office technology.
• Evaluate and recommend cloud-based software solutions.
• Support the IT team in strategic planning initiatives.
• Promote best practices in IT security and data management.
• You may also be required to perform other duties as needed.

Requirements

Education

• Associate's degree in Information Technology or similar
• Bachelor's degree preferred

Experience

• 2+ years in IT support, preferably in office automation

Technical Skills

• Mac OS
• Help Desk Software

Soft Skills

• Interpersonal Skills
• Attention to Detail

Certifications

• CompTIA Network+
• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent

Advantageous

• Experience with virtualization technologies: Hands-on experience with tools like VMware or Hyper-V.
• Familiarity with VoIP systems: Experience with VoIP and unified communication tools.

Benefits

• Comprehensive health benefits package.
• Flexible working hours.
• Employee training and development programs.
• Potential for remote work arrangements.

Company Culture

• Continuous Growth: We believe in continuous professional development and offer training opportunities to staff.
• Supportive Management: Our management team is committed to supporting employees and providing constructive feedback.
• Fun and Engaging Atmosphere: We strive to create a work environment that is engaging, fun, and fosters teamwork.