First-Line Supervisor of Mechanics, Installers, and Repairers

Job Description

We are searching for a First-Line Supervisor of Mechanics, Installers, and Repairers to lead our team of technicians. The ideal candidate will have strong leadership skills and a background in mechanical engineering, focusing on overseeing repair and maintenance operations.

Responsibilities

• Direct support and coaching for repair technicians to improve skills.
• Maintain compliance with industry standards and safety regulations.
• Coordinate repair schedules to meet customer demands.
• Evaluate repair quality and take corrective actions as needed.
• Conduct performance reviews and set development goals for team members.
• Manage external vendor relationships to maintain service quality.
• Promote customer satisfaction through effective communication.
• Implement cost-saving measures without compromising quality.
• Monitor inventory levels and place orders as needed.
• Compile reports on team performance and present to management.

Requirements

Education

• Bachelor's degree in Mechanical Engineering or related field
• Master's degree in a related field is a plus

Experience

• 5+ years in mechanical engineering, with a focus on supervisory roles

Technical Skills

• Mechanical Systems Analysis
• Project Management

Soft Skills

• Attention to Detail
• Time Management

Certifications

• ASE Certification in Automotive Repair
• Project Management Professional (PMP)

Languages

• English: Fluent

Advantageous

• Bilingual Skills: Ability to communicate effectively in a second language, beneficial for customer relations.
• Familiarity with Automotive Software: Experience using software like AutoCAD and SolidWorks for design and documentation.

Benefits

• Comprehensive health benefits including dental and vision
• 401(k) with employer contributions
• Flexible work hours and remote work possibilities
• Employee discounts on services and products

Company Culture

• Continuous Improvement: We are committed to learning and growing in our abilities and our processes.
• Respect and Integrity: We value honesty and transparency in all our dealings.
• Community Engagement: We actively participate in community improvement initiatives.