Family Service Assistant

Job Description

As a Family Service Assistant, you will support families in navigating various challenges by coordinating essential services, preparing documents, and providing empathetic communication. Your organizational skills and compassionate nature are critical in delivering effective support.

Responsibilities

• Help families understand their rights and options in accessing services.
• Support clients during appointments and meetings with service providers.
• Drive outreach initiatives to raise awareness about family assistance programs.
• Build trusting relationships with clients to foster open communication.
• Assist in developing individual service plans for families based on their unique needs.

Requirements

Education

• Bachelor's degree in Social Work or Psychology

Experience

• 3+ years of experience in social services or related field

Technical Skills

• Google Suite
• Scheduling Tools

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Certified Social Worker (CSW)

Languages

• English: Fluent
• Spanish: Conversational

Advantageous

• Knowledge of community resources: Familiarity with local organizations and services beneficial to families.
• Experience in providing crisis intervention: Skilled in managing emergencies and offering immediate support to families in distress.

Benefits

• Comprehensive health benefits including dental and vision
• Generous retirement plan with employer matching
• Flexible scheduling options
• Support for professional development and training

Company Culture

• Team Collaboration: We believe in working as a team, valuing each member's contributions.
• Innovation in Social Support: We encourage innovative approaches to support families and improve their circumstances.
• Continuous Improvement: We are committed to improving our services through feedback and ongoing training.