The Drop-Wire Builder is responsible for constructing and maintaining drop-wire communication systems. This role involves ensuring the efficient installation and repair of telephone lines, cables, and related equipment.
Responsibilities
Install drop-wire systems in residential and commercial locations.
Perform preventive maintenance on existing drop-wire setups.
Identify and correct performance bottlenecks in drop-wire systems.
Collaborate with external contractors for large installation projects.
Participate in safety training and adhere to industry best practices.
Assist with upgrading drop-wire systems to newer technologies.
Document repair procedures and keep records of past maintenance work.
Requirements
Education
High school diploma or equivalent
Additional certifications in telecommunications are advantageous
Experience
Experience with drop-wire installation is a plus.
Technical Skills
Fiber optic systems knowledge
Use of safety equipment
Soft Skills
Adaptability
Client Relations
Certifications
CPR Certification
Languages
English: Fluent
Advantageous
Advanced customer service training: Experience providing superior customer service in technical roles.
Experience with field service operations: Background working in service-oriented roles within telecommunications.
Benefits
Comprehensive health, dental, and vision plans
401(k) retirement savings plan with company matching
Flexible scheduling with remote work options
Employee recognition programs
Company Culture
Customer Commitment: We are dedicated to delivering exceptional services to our clients.
Employee Empowerment: Employees are encouraged to take initiative and lead projects.
Diversity and Inclusion: We embrace diversity and strive for an inclusive workplace.