As a Car Chaser, you will be responsible for tracking down vehicles that are no longer being paid for. This role is critical to our operations, and you will engage with clients and agencies to facilitate recoveries effectively.
Responsibilities
Communicate effectively with debtors to facilitate payment arrangements.
Document all communications and actions taken in pursuit of vehicle recovery.
Stay updated on regulations and laws related to repossession and debt collection.
Engage in ongoing training to enhance recovery techniques and negotiation skills.
Requirements
Education
High school diploma or equivalent
Experience
2-4 years of experience in recovery or related fields
Technical Skills
Negotiation skills
Knowledge of local laws
Soft Skills
Attention to detail
Independence
Certifications
Certified Recovery Specialist
Languages
Spanish: Basic
Advantageous
Knowledge of local repossession laws: Understanding local regulations related to auto recovery is crucial.
Customer service experience: Experience in customer-facing roles enhances negotiation and recovery effectiveness.
Benefits
Comprehensive health and wellness programs
Paid time off and holidays
Employee training and development opportunities
Performance-based bonuses
Company Culture
Inclusivity: We believe that diverse perspectives enhance our ability to deliver exceptional service.
Empowerment: Employees are empowered to take initiative and drive positive change.
Community Engagement: We actively participate in community activities and support local initiatives.