Social and Community Service Manager

Job Description

Join us as a Social and Community Service Manager where you will play a crucial role in shaping our volunteer program. You will work closely with various departments to align volunteer efforts with organizational goals.

Responsibilities

• Lead initiatives to recruit and onboard volunteers across various programs.
• Foster a positive and inclusive environment for all volunteers.
• Develop training materials and conduct workshops for volunteers.
• Monitor volunteer performance and provide feedback for continual improvement.
• Manage schedules and ensure proper volunteer coverage at events.
• Cultivate relationships with community organizations and stakeholders.
• Assess community needs and adjust programs accordingly.
• Implement feedback mechanisms to improve volunteer experiences.
• Promote volunteer opportunities through marketing efforts.

Requirements

Education

• Bachelor's degree in a related field
• Master's degree in Social Work or Non-Profit Management is preferred

Experience

• 5+ years in a leadership role within a non-profit organization

Technical Skills

• Project Management Software

Soft Skills

• Communication

Certifications

• Certification in Volunteer Administration (CVA)

Languages

• English: Fluent

Advantageous

• Bilingual skills: Ability to communicate effectively in another language is a plus.
• Experience with fundraising campaigns: Proven track record in successful fundraising strategies.

Benefits

• Comprehensive health benefits
• Flexible work hours and telecommuting options
• Employee assistance program
• Dynamic team environment

Company Culture

• Team Collaboration: Collaboration is at the heart of our work; we value teamwork and shared successes.
• Innovative Spirit: We embrace creativity and are always looking for new ways to support our community.