Medical Secretary and Administrative Assistant

Job Description

As a Medical Secretary and Administrative Assistant, you will be the first point of contact for patients and visitors. You will manage phone calls, greet individuals upon arrival, and perform various administrative tasks. We are looking for an organized individual with strong communication skills who can thrive in a dynamic environment.

Responsibilities

• Oversee the daily operations of the front desk.
• Assist in maintaining a comprehensive filing system for patient records.
• Coordinate with other departments to ensure seamless operations.
• Handle sensitive information while maintaining confidentiality.
• Document and resolve any patient complaints or issues promptly.
• Work closely with medical professionals to streamline office processes.
• Participate in staff meetings and contribute insights for improvement.
• Assist in the preparation of patient communication materials.
• Utilize electronic medical records (EMR) systems for efficiency.
• Engage in continuous learning and professional development opportunities.

Requirements

Education

• High school diploma or equivalent
• Associate's degree in Health Administration preferred

Experience

• 1-3 years of experience as an administrative assistant or medical secretary

Technical Skills

• Data Entry
• Billing Software

Soft Skills

• Customer service
• Time Management

Certifications

• Registered Medical Assistant (RMA)

Languages

• English: Fluent
• Spanish: Fluent

Advantageous

• Knowledge of medical terminology: Familiarity with common medical terms and procedures.
• Prior experience with scheduling software: Experience using tools to manage appointments efficiently.

Benefits

• Comprehensive health benefits including dental and vision
• Retirement savings plan with company matching contributions
• Flexible paid time off including sick days and holidays
• Support for continuing education and training

Company Culture

• Integrity: We prioritize ethical practices and transparency in everything we do.
• Supportive Leadership: Our leaders are accessible and supportive, promoting an open-door policy for communication.
• Community Engagement: We are committed to serving our community and encourage all staff to participate in outreach opportunities.