Counter and Rental Clerk

Job Description

Are you passionate about customer service? As a Counter and Rental Clerk, you will play a vital role in our operations by assisting clients in selecting the right trailers for their needs, processing rentals, and ensuring top-notch service.

Responsibilities

• Manage reservations and assist customers with their rental inquiries.
• Ensure all trailers are in compliance with safety standards.
• Assist in the training of new rental clerks.
• Perform administrative tasks related to rental operations.
• Assist with marketing efforts to promote rental services.

Requirements

Education

• High School Diploma or equivalent

Experience

• 1-3 years of experience in a customer service or rental position is preferred.

Technical Skills

• Cash Handling
• Attention to Detail

Soft Skills

• Problem-solving
• Teamwork

Advantageous

• Valid driver's license with a clean driving record: Essential for handling trailers and providing customer service.
• Experience with customer service software: Prior experience with customer support tools is an advantage.

Benefits

• Comprehensive health coverage
• 401(k) retirement plan
• Employee discounts on rental services
• Opportunities for advancement

Company Culture

• Inclusiveness: We celebrate diversity and inclusivity, ensuring all employees feel valued and part of the team.
• Continuous Improvement: We strive for excellence and are always looking for ways to improve our processes and services.
• Work-Life Balance: We promote a healthy work-life balance to enhance employee well-being and productivity.