Computer Network Support Specialist

Job Description

As a Computer Network Support Specialist, you will play a critical role in managing and enhancing our company's network infrastructure. You will work closely with systems engineers and IT administrators to troubleshoot and resolve network issues, ensuring optimal performance of our communication systems.

Responsibilities

• Provide technical support and guidance to users regarding network issues.
• Install and configure network devices such as routers and switches.
• Troubleshoot and resolve connectivity issues for users.
• Maintain up-to-date records of network configurations and issues.
• Analyze network traffic patterns and performance metrics.
• Support disaster recovery and backup processes.

Requirements

Education

• Bachelor's degree in a related field
• Additional certifications in Networking or IT support are a plus

Experience

• 3-5 years of hands-on experience in IT support and network management

Technical Skills

• Network Troubleshooting
• IP Addressing

Soft Skills

• Analytical Thinking
• Adaptability

Certifications

• CompTIA Security+
• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent

Advantageous

• Knowledge of Cloud Networking Solutions: Understanding of cloud networking solutions and virtual environments.
• Experience with Firewall Configuration: Hands-on experience configuring and managing firewalls.

Benefits

• Comprehensive health coverage including dental and vision
• 401(k) with generous employer match
• Paid time off and holidays
• Opportunities for professional development and training

Company Culture

• Continuous Learning: We believe in continuous development and provide opportunities for professional growth.
• Work-Life Balance: We promote a healthy work-life balance, recognizing the importance of personal time.