Public Safety Telecommunicator

Job Description

We are seeking a dedicated Public Safety Telecommunicator to enhance our emergency response operations. You will be responsible for coordinating fire response efforts, monitoring incidents, and providing vital instructions during emergencies.

Responsibilities

• Handle incoming emergency calls, gather necessary information, and assess the situation.
• Dispatch appropriate emergency units and monitor their status throughout operations.
• Provide clear instructions to callers during critical situations.
• Document all incidents and dispatch actions accurately for future reference.
• Assist in training new dispatchers and provide guidance when needed.
• Engage in continuous learning to stay updated with emergency protocols.

Requirements

Education

• High school diploma or equivalent
• Basic Telecommunicator Certification

Experience

• Minimum of 1-2 years in emergency dispatching.

Technical Skills

• Emergency response protocols
• Radio communication systems

Soft Skills

• Adaptability
• Team collaboration

Advantageous

• Experience with handling hazardous materials incidents: Knowledge in coordinating responses during hazardous material emergencies.
• Experience with coordinating air operations during fire incidents: Familiarity with managing aerial fire response operations.

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Flexible working schedule

Company Culture

• Community-Focused: We are dedicated to serving our community and ensuring a safe environment for all.
• Teamwork: Collaboration is key in our organization as we work closely with various departments.
• Continuous Training: We prioritize ongoing training and professional development.