Family Service Counselor

Job Description

As a Family Service Counselor, you will play a vital role in assisting families with funeral planning and providing ongoing emotional support. Your compassionate approach and ability to maintain professionalism in sensitive situations will set you apart in this rewarding position.

Responsibilities

• Assess client needs and customize support services accordingly.
• Educate families about available resources and grief support options.
• Assist in writing obituaries and personalizing memorial services.
• Create a compassionate environment for families to share their stories.
• Develop and lead community outreach programs on grief support.
• Conduct follow-up calls to ensure family satisfaction and continued support.
• Engage in ongoing professional development to stay current with grief counseling techniques.
• Adhere to ethical standards and confidentiality protocols at all times.
• Work collaboratively within a multidisciplinary team to provide holistic support.
• Participate in team meetings and training to enhance service delivery.

Requirements

Education

• Bachelor's degree in Counseling, Social Work, Psychology, or a related field
• Master's degree preferred

Experience

• 3-5 years of experience in a similar role

Technical Skills

• Microsoft Office Suite
• CRM Software

Soft Skills

• Organizational Skills
• Problem Solving

Certifications

• Certified Grief Counselor
• Licensed Professional Counselor (LPC) or equivalent

Languages

• English: Fluent

Advantageous

• Fluency in multiple languages: Can serve a diverse clientele more effectively.
• Advanced grief counseling techniques: Any additional training can enhance your skill set and support capabilities.

Benefits

• Comprehensive health insurance package
• 401(k) plan with generous company contributions
• Paid parental leave
• Employee wellness programs

Company Culture

• Continuous Learning: We provide ample opportunities for professional development and training.
• Community Engagement: We encourage our team members to be involved in the community and local organizations.
• Work-Life Balance: We believe in maintaining a healthy balance between work and personal life.