IT Support Specialist

Job Description

As an IT Support Specialist, you will be the frontline support for our internal teams, addressing technical issues and ensuring a seamless IT experience. Ideal candidates will have a solid foundation in troubleshooting, excellent communication skills, and a proactive approach to problem-solving.

Responsibilities

• Support end-users by resolving diverse technical issues via phone, email, or in-person.
• Manage IT inventory and ensure all devices are accounted for.
• Assist with IT audits and prepare reports for management.
• Collaborate with vendors for equipment and software purchases.
• Contribute to the development of IT policies and procedures.