Mail Clerks and Mail Machine Operators, Except Postal Service

Job Description

As a Mail Clerk, you will analyze and troubleshoot non-delivery reports and logs. This role is vital for maintaining effective email communication within our organization.

Responsibilities

• Collaborate with IT to enhance email delivery infrastructure.
• Investigate patterns in delivery failures and suggest improvements.
• Coordinate with customer service for escalated email delivery issues.
• Conduct regular audits of email records and logs.
• Ensure compliance with organizational policies regarding email communications.

Requirements

Education

• Bachelor's degree in Information Technology or related field
• Certifications in email delivery systems preferred

Experience

• 2+ years in a related field, particularly in email delivery systems

Technical Skills

• Experience with email marketing platforms
• Knowledge of data analysis software

Soft Skills

• Problem-solving skills
• Ability to manage multiple tasks

Certifications

• Relevant certifications preferred

Languages

• English: Fluent

Advantageous

• Experience with Microsoft Exchange and Office 365: Proficient in email systems and management tools.
• Knowledge of data analytics: Experience in utilizing analytics for improving email delivery efficiency.

Benefits

• Comprehensive health insurance coverage
• 401(k) with company match
• Flexible vacation policy
• Support for professional development and training

Company Culture

• Inclusivity: We are committed to creating an inclusive atmosphere that values diverse perspectives.
• Responsiveness: We prioritize quick and effective communication to enhance our operations.
• Work-Life Balance: We believe in maintaining a healthy balance between work and personal life.