Counter and Rental Clerk

Job Description

We're hiring a Counter and Rental Clerk to deliver outstanding customer service at our front desk. This role involves greeting visitors, managing rental queries, and providing various administrative tasks to maintain an organized workspace.

Responsibilities

• Welcome guests and provide information on rental services available.
• Answer and direct incoming phone calls to the appropriate departments.
• Assist with administrative duties such as data entry and record keeping.
• Aid in scheduling meetings and informing attendees.
• Keep the front desk tidy and organized at all times.
• Handle customer rentals and process transactions efficiently.
• Respond to customer inquiries regarding services and address any issues.
• Work collaboratively with other team members and departments.
• Maintain accurate records of customer interactions and transactions.
• Engage in continuous improvement practices to enhance service quality.

Requirements

Education

• Some college coursework preferred

Experience

• 2+ years of experience in a customer-facing role

Technical Skills

• Database Management Systems

Soft Skills

• Multitasking

Languages

• English: Fluent

Advantageous

• Experience with Database Management Systems: Familiarity with tools such as Microsoft Access or similar platforms.

Benefits

• Salary range of $25,000 - $35,000 per year
• Comprehensive health benefits including dental and vision
• 401(k) retirement plan with employer contributions
• Flexible work schedule and remote option

Company Culture

• Innovative Thinking: We embrace creative solutions and encourage out-of-the-box thinking to overcome challenges.
• Inclusivity: We are committed to building a diverse workforce and fostering an inclusive workplace for all.