Psychiatric Secretary

Job Description

We are seeking a reliable and highly organized Psychiatric Secretary to provide administrative support and assist in the smooth functioning of our psychiatric office. The ideal candidate will possess excellent communication skills, discretion, and a background in healthcare administration.

Responsibilities

• Oversee the scheduling of patient appointments and manage the flow of office traffic.
• Act as a liaison between patients and the healthcare team, ensuring clear communication.
• Prepare and send out necessary documents and correspondence related to patient care.
• Implement and uphold office policies to maintain quality patient care standards.
• Assist with onboarding new patients and provide them with relevant forms and information.
• Support billing operations by verifying insurance details and addressing patient inquiries regarding billing.
• Utilize electronic medical records (EMR) systems for updating and managing patient information.
• Train and guide new administrative staff in office procedures and protocols.
• Ensure compliance with HIPAA and other privacy regulations.
• Engage in continuous learning opportunities to enhance efficiency and patient service.

Requirements

Education

• Associate's or bachelor's degree in healthcare administration is preferred

Experience

• Previous experience as a secretary or administrative assistant in a healthcare setting.

Technical Skills

• Microsoft Office Suite
• Appointment scheduling software

Soft Skills

• Interpersonal skills
• Problem-solving skills

Advantageous

• Certification or formal training in healthcare administration: Professional certification can enhance credibility and competency.
• Experience working with insurance companies and handling claims: Knowledge in processing insurance claims for mental health services.

Benefits

• Comprehensive health, dental, and vision insurance
• Generous paid time off
• Opportunities for professional development
• Flexible work arrangements

Company Culture

• Inclusivity: We welcome diverse backgrounds and experiences to build a stronger community.
• Innovation: We encourage innovative thinking to improve our services and patient care.
• Community Focus: We are committed to serving our community with dedication and integrity.