Join our emergency room team as an ER Clerk, playing a crucial role in patient registration and administrative support. The ideal candidate should possess excellent communication skills and thrive in a fast-paced healthcare environment.
Responsibilities
Handle patient check-in and verification processes.
Assist with the electronic management of patient records.
Coordinate with medical staff for patient admissions.
Schedule follow-up appointments and necessary tests.
Respond to both patient and family questions about services.
Collect and process payments, including insurance claims.
Help maintain a clean and organized front desk area.
Ensure timely communication with healthcare team members.
Participate in quality improvement initiatives as needed.
Complete additional administrative duties as assigned.
Requirements
Education
High school diploma or equivalent
Associate's degree in healthcare or related field preferred
Experience
Prior experience in a healthcare role, especially in emergency settings is a plus
Technical Skills
EMR Systems
Billing Software
Soft Skills
Problem-solving
Empathy
Certifications
Basic Life Support (BLS)
Languages
English: Fluent
Spanish: Conversational
Advantageous
Medical billing and coding certification: Certification that demonstrates proficiency in medical billing and coding practices.
Knowledge of HIPAA regulations: Understanding of patient privacy laws and regulations.
Benefits
Comprehensive health benefit package.
Generous paid time off policies.
401(k) with competitive matching contributions.
Tuition reimbursement for continuing education.
Company Culture
Continuous Improvement: We encourage ongoing learning and professional development for our employees.
Team Collaboration: Teamwork is at the heart of our operations, ensuring the best outcomes for our patients.
Patient-Centered Care: Our focus is on delivering exceptional and compassionate care to all patients.