First-Line Supervisor of Helpers, Laborers, and Material Movers, Hand

Job Description

Join our team as a First-Line Supervisor of Helpers, Laborers, and Material Movers. In this role, you will oversee daily package processing, ensuring that our operations run smoothly and efficiently while providing leadership to your team.

Responsibilities

• Lead daily operations by assigning tasks to team members.
• Ensure training is up to date for all staff in best practices.
• Collaborate with management to streamline processes.
• Maintain a safe environment through proactive safety measures.
• Assess operational workflow for efficiency improvements.
• Engage with customer feedback to refine service delivery.
• Support team development through performance management.
• Implement new technology to improve package handling.
• Coordinate shifts and work schedules for optimized operations.

Requirements

Education

• Bachelor's degree in Operations Management or a related field
• Certifications in Safety Management preferred

Experience

• Previous supervisory experience in a logistics setting is highly desirable.

Technical Skills

• Safety Compliance
• Inventory Control

Soft Skills

• Team Leadership
• Analytical Thinking

Certifications

• Certified Supply Chain Professional (CSCP)

Languages

• English: Fluent

Advantageous

• Customer service experience: Background in customer service to handle escalated issues effectively.
• Experience in process improvement: Identifying and implementing efficient processes for package handling.

Benefits

• Comprehensive health coverage including dental and vision
• 401(k) retirement savings plan with a matching contribution
• Generous paid leave policy, including holidays
• Opportunities for training and development

Company Culture

• Innovation: We embrace innovative practices to enhance our operations and service.
• Inclusivity: Our workplace values diversity and ensures every voice is heard.
• Community Engagement: We support our local community through various outreach initiatives.