Benefits Technician

Job Description

As a Benefits Technician, you will play a key role in managing employee benefits programs, including health insurance and retirement plans. You will support employees by answering benefits-related inquiries and ensuring all processes comply with regulations. The ideal candidate should be detail-oriented and possess excellent communication skills.

Responsibilities

• Respond to employee inquiries regarding benefits policies and procedures.
• Prepare reports and metrics related to employee benefits usage.
• Coordinate with benefits providers to resolve claims issues.
• Facilitate benefits orientation sessions for new employees.
• Implement process improvements for benefits administration.
• Liaise with payroll on matters relating to benefits deductions.
• Conduct audits of benefits enrollment and eligibility.
• Educate employees about the benefits package and ensure their understanding.
• Keep current on industry trends and best practices in benefits administration.

Requirements

Education

• Bachelor's degree in Human Resources or related field preferred

Experience

• 3+ years of experience in benefits administration or related fields.

Technical Skills

• Benefit administration software
• Microsoft Office Suite

Soft Skills

• Interpersonal skills
• Organizational skills

Languages

• English: Fluent

Advantageous

• Experience with open enrollment processes: Proven track record managing annual enrollment periods.
• Experience managing retirement plans: Proficient in 401(k) plan management and compliance.

Benefits

• Comprehensive health insurance.
• 401(k) plan with generous match.
• Paid time off, including sick and personal days.
• Employee wellness programs.

Company Culture

• Innovation: Encouraging innovative thinking and creativity within our teams is paramount.
• Work-Life Balance: We strive to maintain a healthy work-life balance, offering flexible schedules to accommodate personal needs.
• Community Involvement: We encourage and support our employees in engaging with the community through various outreach initiatives.