Corporate Travel Counselor

Job Description

As a Corporate Travel Counselor, you will be responsible for managing travel arrangements for corporate executives, ensuring compliance with travel policies, and delivering top-notch customer service. You will work closely with clients to book flights, accommodations, ground transportation, and other travel-related services.

Responsibilities

• Oversee the end-to-end travel booking process for corporate clients.
• Communicate with clients to gather travel needs and preferences.
• Monitor travel budgets and suggest cost-saving measures.
• Manage client relationships through effective communication and support.
• Analyze travel trends to provide strategic insights to clients.
• Document all travel arrangements and maintain accurate databases.
• Respond to travel-related emergencies swiftly and efficiently.
• Participate in team meetings and contribute to service improvement strategies.

Requirements

Education

• Bachelor's degree in a relevant field
• MBA with a focus on Travel Management is preferred

Experience

• At least 5 years of experience in corporate travel management or related services.

Technical Skills

• GDS Systems (Amadeus, Sabre)
• Analytical Skills

Soft Skills

• Team Player
• Attention to Detail

Certifications

• Global Travel Professional (GTP)
• IATA Certification

Languages

• English: Fluent
• French: Conversational

Advantageous

• Fluency in additional languages: Additional language skills can be beneficial for international client interactions.
• Prior experience in corporate travel policy development: Ability to contribute to the design of corporate travel strategies.

Benefits

• Comprehensive health coverage with dental and vision plans
• Generous paid time off and holiday pay
• 401(k) retirement plan with employer contributions
• Opportunities for professional development

Company Culture

• Growth and Development: We support professional growth through continuous learning opportunities.
• Client-Centric Approach: We prioritize our clients' needs and strive to exceed their expectations.
• Positive Work Environment: We cultivate a supportive atmosphere that encourages collaboration and innovation.