Business Operations Specialist

Job Description

As a Business Operations Specialist, you will provide essential support to ensure the smooth operation of our programs. You'll work closely with clients to assess their needs, develop actionable service plans, and facilitate the delivery of services. Your role will be integral in advocating for clients and coordinating with community partners.

Responsibilities

• Identify and address barriers to service delivery for clients.
• Develop and facilitate workshops for community outreach.
• Collaborate with cross-functional teams to enhance service offerings.
• Evaluate program effectiveness and recommend improvements.
• Engage with community stakeholders to foster relationships.
• Prepare reports and presentations for internal and external stakeholders.

Requirements

Education

• Bachelor's degree in Social Science or related field
• Master's degree preferred

Experience

• At least 3 years working within a non-profit environment.

Technical Skills

• Database Management
• Presentation Skills

Soft Skills

• Problem-solving abilities
• Ability to work in a team

Languages

• English: Fluent
• Spanish: Fluent

Advantageous

• Knowledge of trauma-informed care: Understanding of trauma-informed approaches to service delivery.
• Experience using community resources: Ability to connect clients with relevant community support services.

Benefits

• Comprehensive health coverage
• Generous paid time off
• 401(k) retirement plan with employer contribution
• Employee assistance programs
• Support for continuing education and training

Company Culture

• Teamwork: Collaboration is at the heart of our success, and we value the contributions of every team member.
• Growth: We are committed to providing learning opportunities and career advancement for our employees.
• Accountability: We hold ourselves accountable to our clients and the communities we serve.