Infrastructure Analyst

Job Description

Join our team as an Infrastructure Analyst in Denver, CO, where you will play a key role in managing IT support systems and ensuring seamless operations. The ideal candidate will have strong analytical skills, an understanding of network systems, and experience with troubleshooting complex issues.

Responsibilities

• Design and implement IT policies and procedures to optimize infrastructure performance.
• Ensure compliance with security policies and best practices.
• Coordinate with external vendors for equipment and service maintenance.
• Document technical processes and user guides.
• Participate in IT project planning and execution.
• Research and integrate emerging technologies to enhance IT services.

Requirements

Education

• Bachelor's degree in Information Technology or related field

Experience

• 3-5 years of relevant experience in IT support roles

Technical Skills

• Cloud Services
• Virtualization Technologies

Soft Skills

• Time Management
• Team Collaboration

Certifications

• Cisco Certified Network Associate (CCNA)
• Microsoft Certified: Azure Solutions Architect Expert

Languages

• English: Fluent

Advantageous

• Experience with troubleshooting VPN issues: Proficiency in managing and resolving Virtual Private Network (VPN) connectivity issues.
• Familiarity with firewalls and security measures: Experience in implementing and managing firewalls and security protocols.

Benefits

• Comprehensive health coverage including dental and vision
• 401(k) retirement plan with competitive company match
• Generous paid time off policy, including holidays
• Opportunities for continuous learning and development

Company Culture

• Continuous Learning: We prioritize professional development and provide resources for ongoing training.
• Employee Recognition: We believe in recognizing and rewarding the achievements of our staff.
• Work-Life Balance: We support a healthy work-life balance through flexible scheduling options.