Hotel Superintendent

As a Hotel Superintendent, you will oversee the daily operations and maintenance of our hotel. You'll ensure the facility is well-maintained, staff are trained and supported, and that we achieve high guest satisfaction levels.

Category: Hospitality and Tourism - Hotel Management
Full Time

• $50,000 - $80,000 / Year

Closing Date: 2025-02-01
Location: Los Angeles

• Lead and mentor hotel staff to promote a culture of teamwork and service excellence.
• Ensure compliance with health, safety, and hygiene regulations.
• Analyze guest feedback and reports to enhance service delivery.
• Create marketing strategies to attract new guests.
• Develop and maintain relationships with clients and vendors to foster business growth.
• Monitor financial performance and implement cost control measures.
• Oversee inventory management for supplies and equipment.
• Participate in the development of the hotel’s strategic plan.
• Prepare and submit reports to upper management regarding hotel operations.
• Conduct regular site inspections and audits to maintain operational standards.

• Bachelor's degree in Hospitality Management or related field
• Leadership Proven leadership skills in managing hotel staff and operations.
• Budget Management Experience in financial management and budgeting for hotel operations.
• Customer Service Strong ability to enhance customer satisfaction and resolve conflicts.
• Communication Exceptional verbal and written communication skills.
• Problem-solving Ability to analyze issues and provide effective solutions.
• Time Management Skilled in prioritizing tasks and managing schedules effectively.
• Certified Hotel Administrator (CHA)
• English (Fluent)
• Spanish (Conversational)

• Knowledge of hotel management software: Proficiency in software tools such as OPERA or Fidelio.
• Experience with guest relationship management systems: Familiarity with systems that enhance guest experience through targeted services.

• Flexible schedule and work-life balance.
• Ongoing professional development opportunities.
• Wellness programs to support mental and physical health.
• Relocation assistance for the right candidate.

• Diversity: We value diverse backgrounds and perspectives, fostering an inclusive environment.
• Professional Growth: We support our employees’ growth through training and advancement opportunities.

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