Lodging Manager

Job Description

As a Lodging Manager, you will supervise the daily activities of a bustling boardinghouse. Your role is crucial in ensuring tenant satisfaction, enforcing property regulations, and managing financial operations effectively. This position requires strong organizational skills and a customer-centric approach.

Responsibilities

• Direct daily operations of the boardinghouse, ensuring tenant well-being.
• Keep premises clean and well-maintained at all times.
• Address tenant complaints and resolve disputes effectively.
• Oversee all aspects of financial management, including rent and budgeting.
• Coordinate and schedule maintenance and repair appointments.
• Conduct thorough property inspections to identify maintenance needs.
• Develop strategies for marketing available rooms to prospective tenants.
• Maintain complete and accurate records of tenant agreements and contacts.
• Build and maintain positive relationships with current and potential tenants.
• Regularly review property policies to ensure they meet tenant needs.

Requirements

Education

• High School Diploma or equivalent
• Associate's or Bachelor's degree in hospitality management preferred

Experience

• Proven experience in hospitality or lodging management

Technical Skills

• MS Office Suite
• Maintenance Coordination

Soft Skills

• Customer Service
• Leadership

Certifications

• First Aid and CPR Certification
• Hospitality Compliance Certification

Languages

• English: Fluent

Advantageous

• Experience with budget management: Ability to maintain a budget and report on financial performance.
• Customer relations experience: Proven ability to build strong relationships with tenants.

Benefits

• Comprehensive health coverage, including dental and vision
• Generous paid time off policy
• 401(k) plan with competitive employer match
• Opportunity for professional development

Company Culture

• Inclusivity: We celebrate diversity and are committed to creating an inclusive workplace.
• Innovation: We encourage creativity and innovative solutions within our boardinghouse.
• Respect: We value respect in every interaction, nurturing a positive atmosphere.