Outpatient Clerk

Job Description

The Outpatient Clerk will manage a variety of administrative tasks within the outpatient department. This role is vital for maintaining patient records and ensuring timely scheduling of appointments, making it essential for providing high-quality care and supporting our healthcare staff.

Responsibilities

• Perform patient registration, check-in, and check-out procedures.
• Ensure accurate and timely processing of patient information and medical records.
• Assist patients with questions, concerns, and scheduling issues.
• Coordinate patient appointments and referrals.
• Manage patient billing and insurance claims.
• Communicate with physicians and nurses regarding patient care.

Requirements

Education

• High school diploma or equivalent
• Associate's degree in healthcare administration is an advantage

Experience

• 2+ years of experience in a relevant healthcare role.

Technical Skills

• Billing software proficiency
• Appointment scheduling tools

Soft Skills

• Customer service orientation
• Attention to detail

Languages

• English: Fluent

Advantageous

• Bilingual skills: Ability to communicate in Spanish is a plus.
• Experience with health insurance processes: Knowledge of handling insurance claims and patient billing.

Benefits

• Comprehensive health benefits including wellness programs
• Flexible scheduling options
• Employee assistance programs
• Ongoing training and professional development

Company Culture

• Continuous Improvement: We believe in constantly evolving and enhancing our services and skills.
• Respect for Diversity: We are committed to providing an inclusive environment for all employees.