Turnstile Collector

Job Description

As a Turnstile Collector, you will play a vital role in managing the flow of patrons at event entrances, collecting tickets, and providing exceptional customer service. Your responsibilities include operating turnstile machinery, answering patron inquiries, and ensuring compliance with event policies.

Responsibilities

• Manage ticket collection and patron entry during events.
• Use software tools to validate and scan tickets.
• Ensure all patrons receive prompt and friendly service.
• Assist in line management to enhance the entry experience.
• Provide feedback on operational efficiency to management.
• Participate in training sessions for new staff.
• Adhere to event policies to ensure safety and security.
• Assist with setup and teardown of entrance areas.

Requirements

Education

• High school diploma or equivalent

Experience

• No prior experience required; customer service experience is a plus.

Technical Skills

• Customer Service
• Cash Handling

Soft Skills

• Attention to Detail
• Multitasking

Languages

• English: Fluent

Advantageous

• Bilingual proficiency in English and Spanish: Ability to communicate effectively with a diverse clientele.
• Previous experience in the hospitality industry: Familiarity with customer service principles in a dynamic setting.

Benefits

• Flexible hours with the ability to choose shifts.
• Discounts on event tickets for family and friends.
• Opportunities for overtime during peak seasons.
• Supportive team environment.

Company Culture

• Teamwork: We emphasize collaboration and support among all team members to ensure successful events.
• Diversity: We celebrate a diverse workforce, welcoming individuals from all walks of life.