Licensed Optical Dispenser

Job Description

We are seeking a skilled Licensed Optical Dispenser to join our team. You will play a crucial role in helping patients select, fit, and adjust their eyewear. Your expertise in lenses and frames, coupled with your ability to provide exceptional customer service, will be vital to our success.

Responsibilities

• Determine patients’ visual requirements through consultations.
• Take eye measurements and fit glasses and contacts accurately.
• Support customers in selecting frames and lenses that suit their needs.
• Conduct quality checks on incoming eyewear and ensure correctness.
• Adjust and repair eyewear as needed for customer satisfaction.
• Provide expert advice on lens care and maintenance.
• Ensure accurate tracking of inventory and assist in reordering.
• Liaise with optometrists regarding patient treatment plans.
• Uphold a clean and organized workspace for efficient operations.

Requirements

Education

• High School Diploma or equivalent
• State license to practice as an optical dispenser
• Certification from the American Board of Opticianry (ABO) or National Contact Lens Examiners (NCLE)

Experience

• 2-3 years of experience in optical dispensing is preferred

Technical Skills

• Optical Dispensing
• Customer Service
• Optical Equipment Handling

Soft Skills

• Interpersonal Skills
• Sales Skills
• Team Player

Languages

• English: Fluent
• Spanish: Basic

Advantageous

• Experience with Insurance Billing: Familiarity with insurance billing and coding for eyewear services.
• Flexible Working Hours: Ability to work evenings and weekends as needed.

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan with employer contributions
• Generous paid time off and holiday leave
• Employee discounts on eyewear

Company Culture

• Continuous Improvement: We encourage personal and professional growth through training and development opportunities.
• Innovation: Our team is encouraged to share ideas and contribute to innovative solutions.
• Work-Life Balance: We value our employees' time and encourage a healthy balance between work and personal life.