Delicatessen Manager

Job Description

Join our team as a Delicatessen Manager, responsible for managing daily deli operations, staff management, and maintaining high standards of food quality and customer service. We're looking for an individual who thrives in a fast-paced environment and has a love for gourmet food.

Responsibilities

• Supervise daily deli operations to ensure adherence to company standards and exceptional customer service.
• Manage staffing processes, including recruiting, hiring, training, and employee development.
• Oversee inventory management and purchasing to optimize product offerings.
• Ensure compliance with health and safety regulations within the deli department.
• Maintain quality control for all food products served, ensuring freshness and presentation.
• Handle customer complaints and resolve issues to ensure customer satisfaction.
• Develop and implement strategies to improve the profitability of the deli department.
• Stay updated with industry trends and competitor offerings.

Requirements

Education

• Bachelor's degree in Restaurant Management or related field is a plus

Experience

• Minimum of 3 years managing a delicatessen or similar food service operation.

Technical Skills

• Budget Management
• Menu Planning

Soft Skills

• Team Collaboration

Certifications

• ServSafe Food Handler Certification

Languages

• English: Fluent

Advantageous

• Experience in budget management: Experience managing budget constraints while maximizing profitability.
• Customer service management experience: Proven track record of ensuring customer satisfaction and retention.

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Flexible working hours
• Employee discounts on store products

Company Culture

• Passion for Food: We are passionate about providing our customers with the best gourmet food and service.
• Team Spirit: We foster a collaborative environment where everyone is encouraged to contribute to our shared goals.
• Customer-Centric: Our focus is always on creating an exceptional experience for our customers.