Merchant Patroller

Job Description

The Merchant Patroller is responsible for monitoring and ensuring compliance of merchants with the company's policies and procedures. This role involves investigating and addressing potential violations or fraudulent activities while collaborating with cross-functional teams.

Responsibilities

• Develop and maintain documentation for merchant compliance processes.
• Identify trends in compliance issues and suggest improvements.
• Participate in compliance training and education programs.
• Assist in the development of compliance-related metrics.

Requirements

Education

• Bachelor's degree in Business Administration, Finance, or related field
• Relevant certifications in fraud detection preferred

Experience

• Previous experience in fraud detection or risk management in e-commerce is preferred.

Technical Skills

• SQL
• Tableau

Soft Skills

• Problem-solving
• Leadership

Certifications

• Certified Fraud Examiner (CFE) or similar

Languages

• English: Fluent

Advantageous

• Experience with payment processing systems: Familiarity with how transactions are processed and risks involved.

Benefits

• Comprehensive health, dental, and vision coverage
• 401(k) with competitive company matching
• Flexible working arrangements
• Employee wellness programs

Company Culture

• Innovation: Our team members are encouraged to innovate, share ideas, and push boundaries.
• Supportive Environment: We maintain a supportive workplace where everyone is encouraged to succeed and grow.