Social and Human Service Assistants

Job Description

The Case Aide will be responsible for providing comprehensive support for caseworkers, social workers, and other professionals working with at-risk populations. This role encompasses organizing client files, scheduling appointments, conducting research, and offering administrative assistance.

Responsibilities

• Assist caseworkers in managing cases and alleviating workloads.
• Maintain accurate and organized records for all client files.
• Schedule and confirm appointments, providing reminders to clients.
• Conduct preliminary assessments and gather client information during intake.
• Support coordination of services, such as child care and housing assistance.
• Provide timely and effective communication to clients and families.
• Participate in team meetings to discuss case progress and strategies.
• Ensure compliance with agency guidelines and legal requirements.
• Assist in the development of program documentation and reports.

Requirements

Education

• Bachelor's degree in social work or psychology preferred
• High school diploma or equivalent with relevant experience required

Experience

• Experience working with at-risk populations is preferred

Technical Skills

• Internet Research Tools
• Client Management Software

Soft Skills

• Team Collaboration
• Attention to Detail

Languages

• English: Fluent

Advantageous

• Bilingual abilities preferred: Ability to communicate effectively in both English and Spanish is a plus.
• Knowledge of local community resources: Understanding of social services and community organizations available to clients.

Benefits

• Health, dental, and vision coverage
• Retirement savings plan with matching contributions
• Flexible work hours and telecommuting options
• Access to employee wellness programs and resources

Company Culture

• Inclusivity: We are committed to creating an inclusive work environment, celebrating diversity in our staff and clients.
• Compassionate Care: Our team is passionate about delivering compassionate care and support to those we serve.
• Community Engagement: Active involvement in community initiatives and partnerships is at the heart of our mission.